CUSTOMER SERVICE

Contact us at:

[email protected]

Shipping and Handling:

"Always-Jewelry.com" will generally ship all in-stock purchases within 5 to 7 business days via USPS First Class. Free Shipping on all orders within Continental USA! Outside of Continental USA, the rates are as follows:

Country:       Alaska & Hawaii.  Canada    U.K.    Everywhere Else

                      $5.00         $5.00   $8.00        $10.00

Return Policy:

We inspect all items before shipment. If an item should arrive damaged, please email immediately. We will replace any damaged merchandise or offer a store credit for a similar value. We do not offer cash refunds unless an item is out-of-stock--see below. Just return the damaged item within 14 days. Of course, we will reimburse the return shipping fee.

Out-Of-Stock:

Should you order an item that is out-of-stock, we will notify you via email. If we are able to re-stock the item, we will give you a new ship date. Should the components not be available from our suppliers, we will offer you a substitution or a cash refund.